Boomerang is thrilled to welcome the newly reimagined Pier Sixty-Six Resort & Marina in Fort Lauderdale, Florida to the Boomerang Network, further expanding Boomerang’s footprint across premier destinations in the Sunshine State.
Boomerang is proud to welcome the Palm Springs Plaza Theatre to the Boomerang Network, joining a growing list of world-class venues managed by Oak View Group (OVG) that are redefining what an exceptional guest experience looks like.
Every so often, a simple social post captures exactly why great customer experience matters. In a recent user-generated social media post on Instagram, a parent videos the moment her child is reunited with her lost backpack from Glacier Park International Airport.
Oak View Group (OVG) continues to set the pace for fan-first operations. Today, we’re excited to welcome Casey’s Center to the Boomerang Network, bringing modern, AI-powered lost-item recovery to one of the most dynamic, guest-centric venues in live entertainment.
In travel, sports, entertainment, and hospitality, reputation is currency. A single customer interaction can ripple into headlines, viral social media posts, or lasting brand loyalty. And while most executives think about brand protection in the context of safety, cleanliness, or guest experience, there’s one often-overlooked touchpoint that can make or break trust: how you handle lost items.
