At some of the most prestigious events around the globe, Mobile Charging Lockers has become a titan in the event space with a dominant presence at over 500 events annually, including premier festivals like EDC Las Vegas, EDC Orlando, Escape Halloween, Rolling Loud Miami, and Countdown Music Festival, and many more, providing essential services like lockers to store attendees’ valuables in during the event.
However, amidst the excitement and energy of these events, it’s common for attendees to forget items left behind in their lockers and that causes a lot of work for Mobile Charging Lockers after each event. To address this common use case, Mobile Charging Lockers has taken a significant step to enhance their internal operations and customer experience by joining the Boomerang Network.
Ken Peters, Head of Security at Mobile Charging Lockers, shared his enthusiasm about the partnership: “Joining the Boomerang Network was a no-brainer for our Lost & Found needs. Their reliable and user-friendly platform, combined with their dedicated team, make reuniting customers with lost items a seamless experience. It’s a trusted solution that truly cares about getting your belongings back to you.”
The integration of Boomerang’s platform means that if you leave something behind in a locker, recovering it is now more convenient than ever. Boomerang’s fast digital claim process ensures that your item is quickly and accurately matched. You can then choose to pick up your item in person or have it shipped directly to your doorstep. This partnership ensures that even if you’re having too much fun and forget your belongings, getting them back is hassle-free.
Skyler Logsdon, CEO of Boomerang, expressed his excitement about the partnership: “We are thrilled to have Mobile Charging Lockers on the Boomerang Network. Lost & Found at festivals is no joke—the volume is real, and the values lost are real. Together with Mobile Charging Lockers, we’re getting people back their items and putting smiles on customers’ faces—that’s what it’s all about.”
At EDC Las Vegas, a ton of items were #FoundOnBoomerang: boots, phones, countless scarfs, AirPods, portable chargers, and everything in between. In the live events industry, earning customers’ trust is paramount to ensuring they will be loyal customers, and using Lost & Found as a unique customer touchpoint is a powerful way to create a positive, well-rounded experience for attendees.
With every return of a lost item, Mobile Charging Lockers and Boomerang win over the priceless trust of that event-goer. We’re excited to partner with such an innovative company in the event industry to level up the Lost & Found customer experience for some of the largest festivals across the nation and help Mobile Charging Lockers deliver an exceptional Lost & Found experience for their valued customers.
Skyler Logsdon
CEO, Boomerang
