At Boomerang, we know something magical happens when technology and humanity intersect: customers feel seen, supported, and wowed in the moments they expect it least. Losing an item is stressful. But finding it again—and getting it back quickly—turns a bad moment into a story worth sharing.
Just take a look at what customers are saying:
These aren’t just reviews: they’re testimonials of trust restored. They show how powerful a single great experience can be in transforming a customer’s perception of a brand.
AI-Powered Matches = More Reviews, More Loyalty
Behind these glowing reviews is Boomerang’s proprietary AI technology. Our platform is now matching 3x more lost items than traditional methods, which means:
- 3x more happy customers.
- 3x more five-star reviews.
- 3x more word-of-mouth stories that boost retention and brand trust.
Every time we help a customer recover their lost item on Boomerang, we create a ripple effect. That customer becomes more loyal, more likely to return, and more likely to recommend the business to friends and family.
Why Reviews Matter for Growth
Companies with the highest Net Promoter Scores (NPS)—think Apple, Tesla, and Costco—win not just on product, but on customer trust and consistency. They seize every chance to turn an ordinary moment into an extraordinary one. Positive customer experiences don’t just improve NPS; they directly impact retention, repeat business, and word-of-mouth referrals.
Companies partner with Boomerang to differentiate their customer experience.
To show innovation and care in moments that matter most. To capture loyalty in an era where customers have endless choices.
#FoundOnBoomerang
Skyler Logsdon
CEO, Boomerang
