Before Boomerang
Handled 300+ lost items a month entirely through manual phone and in-person claims.
Results
- Moved off two incumbent lost and found tools
- 100% digital claims
- Within 3 months, item logging passed 300 a month and it began receiving hundreds of digital claims monthly
- Maintained a ~50% return rate throughout
Most partners prefer to stay anonymous, so this story uses a venue descriptor. Every number is real and comes from the partner or from Boomerang's own records.