Lost and found software by venue
A guest files a claim in under 45 seconds from a link or QR code, with no app. Staff log the item, AI matching runs 24/7, staff confirm every match, and the guest picks pickup or shipping.
The workflow is the same in every building. What changes is where the item turns up, and whether the guest is still on the property when it does. KeepSafe covers items stopped at a gate, a checkpoint or bag check.
Attractions and entertainment
- Theme parksClaims, matching, shipping and bag check for parks and attractions.
- Water parksLocker, slide and bag-check returns for water parks.
- Zoos and aquariumsGrounds-wide claims, matching and bag check for zoos and aquariums.
- MuseumsGallery, cafe and coat-check returns for museums.
- Family entertainment centersClaims and returns for trampoline parks, bowling, arcades and indoor play.
- CinemasSeat, lobby and concession returns for cinemas.
Travel and transportation
- AirportsDigital claims and checkpoint returns for airports.
- AirlinesCabin, gate and station returns for airlines.
- Cruise linesCabin, public-area and gangway returns for cruise lines.
- Public transit and railStation, vehicle and lost-property returns for transit and rail.
- Rideshare and car servicesDriver logs, rider claims and shipping for rideshare, taxis and car services.
- Car rentalReturn-lane logging, claims and shipping for car rental branches.
- Marinas and portsDock, charter and pier returns for marinas and ports.
Live events
- Stadiums and arenasEvent-day claims, next-day matching, and gate returns.
- Concerts and amphitheatersShow-night claims, next-day matching, and gate returns for concerts and amphitheaters.
- Theaters and performing artsHouse claims, matching and door returns for theaters and performing arts.
- FestivalsField claims and gate returns for festivals, beside locker vendors.
- Convention centersShow-floor claims, matching and shipping for convention centers and expo halls.
- Event venuesCoat-room claims and shipping for weddings, banquets and event venues.
Across partners
These are the headline figures from the Impact page, across venues, not a promise for one building. A venue page cites a story only when that page already published it.
- 3x
- On average, Boomerang triples a partner’s return rate.
- 1.5 to 2x+
- Digitizing lost and found typically lifts claim volume 1.5 to 2x+.
- 300K+
- automated emails a month sent to guests on behalf of partners.
- 40+ hrs
- saved every month for the average organization.
Questions
Which venues is this for?
Every type on this page: attractions and entertainment, travel and transportation, hospitality, live events, sports and recreation, institutions, and retail and workplaces. A logo appears only when that partner is already on the site. A page without a logo describes the fit. It is not a customer list.
Is it a different product for each venue?
No. Lost and found is one product. KeepSafe, for items stopped at a checkpoint, a gate or bag check, is its own product in the same portal. Parks, airports, stadiums, concerts, festivals and similar pages cover both. Lodging, casinos and most transit pages are lost and found.
Do you already work with every type listed here?
No. Named partners are organizations already shown on this site. Several pages describe a fit where no partner is named.
Do guests need an app?
No. Guests file a claim in under 45 seconds from any device, through the link on your website or a QR code. No app download.
Who pays for shipping?
The guest, at discounted carrier rates. The venue pays the subscription. Guests typically pay under $15 for a standard return.
Can one company run several properties?
Yes. One account, separate locations, storage, branding and reporting, and staff limited to the venues they work.
What do partners see, on average?
On average, Boomerang triples a partner's return rate. Digitizing lost and found typically lifts claim volume 1.5 to 2x+. The average organization saves 40+ hours a month. Those averages are across partners, not a promise for one building. Venue pages cite a story only when the Impact page already published it.
How do we get a quote?
An annual platform subscription sized to your venues and volume. Book a demo and we will scope a quote with you. Guests pay fair shipping. Boomerang offers revenue share opportunities. What fits depends on your venues and volume.
See it for your venue.
A 30-minute kick-off, one link on your website, and you’re live.
Book a demo
30 minutes over Google Meet with someone from our team.
For teams exploring Boomerang for their venue. Looking for a lost item? Start a claim instead.
Add your work email above and the calendar opens here.