The short answer
Mail-it-home kiosks have been at US airports for two decades: the traveler bags the item, fills in a form or pays at the kiosk, and the provider mails it. KeepSafe is a self-serve QR flow your team runs, with your policies deciding what ships, the guest choosing their shipping, and revenue for your program.
KeepSafe may suit you if
- You want no third-party kiosks in your space
- You want the item to ship directly from your venue, with tracking
- You want KeepSafe at gates and bag checks beyond the airport too
At a glance
| Feature | Value | KeepSafe | MailSafe Express |
|---|---|---|---|
| How it runs | ValuePlatform wide | KeepSafeSoftware your venue runs, with your own staff and space | MailSafe ExpressProvider kiosks near the checkpoint, run by the provider |
| Guest steps | ValueGuest | KeepSafeScan, details and a photo on their phone, under 30 seconds | MailSafe ExpressBag the item, fill in a form or kiosk, pay |
| Route to the guest | ValueGuest | KeepSafeShips directly from your venue to the guest | MailSafe ExpressCollected from the kiosk and mailed by the provider |
| Shipping | ValueGuest | KeepSafeGuest picks a carrier and service, with tracking | MailSafe ExpressFlat rate, shipped in bubble mailers |
| What ships | ValuePartner | KeepSafeYour team confirms each item as shippable or not | MailSafe ExpressItems that meet postal rules and fit the provided bag |
| Dedicated guest account | ValueGuest | KeepSafeA dedicated guest account where guests sign in, manage their claim, take actions and see details. We have invested in it, and we keep investing | MailSafe ExpressA kiosk or form is listed, not a dedicated signed-in guest account |
| Dedicated guest app | ValueGuest | KeepSafeComing soon | MailSafe ExpressNot listed |
| Friendly, modern UI/UX | ValuePlatform wide | KeepSafeA friendly, modern interface for busy venue teams and for guests | MailSafe ExpressNot listed |
Claim fraud protectionMore about this featureScammers sometimes file fake claims for valuables. Boomerang keeps inventory private, verifies the guest email before a claim is accepted, and checks every match twice: staff first, then the guest. Every decision is logged. | ValuePlatform wide | KeepSafeStaff and guest double verification, a verified guest email, and private inventory | MailSafe ExpressNot listed |
| Activity feed and audit log | ValuePlatform wide | KeepSafeActivity history and audit trail on every item and claim, with who and when for every edit, move and decision | MailSafe ExpressNot listed |
| In-built guest messaging | ValueGuest | KeepSafeInfo requests from the portal, co-branded emails, and Boo, an AI support agent, 24/7 | MailSafe ExpressNot listed |
| Revenue for the venue | ValuePartner | KeepSafeMultiple revenue-share opportunities. Partners on average earn back upwards of 25% of annual contract value every year | MailSafe ExpressNot listed |
| Track record | ValuePartner | KeepSafePart of the Boomerang platform used by hundreds of organizations | MailSafe ExpressSince 2003, 2,000,000+ packages, 125 units in 25 airports |
Job by job
At the checkpoint
A traveler finds out their multi-tool or oversized liquid cannot go through. With KeepSafe they grab a tagged bag, scan, enter details and a shipping address, snap a photo and keep half of the tag. Under 30 seconds, no app, no account, no form at the line.
After the checkpoint
Your team reviews items on its own schedule in a dedicated queue and confirms what can ship. The guest gets a verified payment link, the label generates automatically, and the item ships from your venue. If it cannot ship, the guest chooses pickup, an authorized pickup person or discard.
Switching to KeepSafe
There is no hardware to install. We send bags, tags and co-branded signage, set up the KeepSafe queue in your portal and train the team. KeepSafe can run on its own or next to Boomerang lost and found.
What partners see
- for a guest to drop an item with KeepSafe, by QR on their own phone
- Under 30 sec
- for a guest to drop an item with KeepSafe, by QR on their own phone
- hardware or third-party kiosks to install
- 0
- hardware or third-party kiosks to install
- of annual contract value that partners on average earn back every year through revenue share
- 25%+
- of annual contract value that partners on average earn back every year through revenue share
Questions
How does KeepSafe work for the guest?
The guest grabs a tagged bag, scans the QR, enters contact details and a shipping address and snaps a photo, with no app and no account. They keep half of the tear-away tag and move on. Your team reviews items later in a dedicated KeepSafe queue.
Is KeepSafe affiliated with TSA?
No. KeepSafe is run by the venue, with its own staff, at its own location. It is not affiliated with or endorsed by any government screening agency.
What if an item cannot be shipped?
Your team marks it not shippable with a preset reason, and the guest chooses in-person pickup, an authorized pickup person or discard. Anything left unresolved rolls off on your timeline.
How is KeepSafe priced?
KeepSafe is its own product with its own annual subscription, and runs on its own or alongside Boomerang in the same portal. Guests pay shipping. Boomerang offers multiple revenue-share opportunities, and partners on average earn back upwards of 25% of their annual contract value every year.
About this comparison
Details come from public pages and listings as of November 2026. Products change, so check with each provider for the latest. Spot something out of date? Email [email protected].