Before Boomerang
A multi-use venue hosting 250+ events a year across 5 concourses, running lost and found on a 24/7 module it was paying five figures for.
Results
- Moved lost and found off a 24/7 module it was paying five figures for
- 40% increase in return rate
“Boomerang has been one of the most impactful fan experience upgrades we made in recent years. Boomerang makes L&F an easier, faster and more secure experience. We've seen a 40% increase in our returns, resulting in greater customer satisfaction.”
Most partners prefer to stay anonymous, so this story uses a venue descriptor. Every number is real and comes from the partner or from Boomerang's own records.