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Hotels · A top-10 hotel management company (120+ properties, 25,000+ rooms) · Last updated November 2026

A top-10 hotel management company (120+ properties, 25,000+ rooms): +22% on an already strong 50% return rate

One resort raised a 50% return rate by 22%, another property tripled, and calls and emails gave way to digital claims.

+22%

on an already strong 50% return rate

Results

  • One resort raised an already strong 50% return rate by 22%
  • Another property tripled its return rate
  • Dozens of calls and emails replaced by digital claim intake and automated instant guest updates

Most partners prefer to stay anonymous, so this story uses a venue descriptor. Every number is real and comes from the partner or from Boomerang's own records.

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