The short answer
Repo helps teams log items, search inventory, auto-match claims, add notes, and keep a history of changes. It can also put a page on your website where customers view available found items or submit a claim. Boomerang keeps inventory private and secure, matches items through verified claims, and gives each guest a dedicated account to manage the return. Boomerang offers multiple revenue-share opportunities, and partners on average earn back upwards of 25% of their annual contract value every year.
Boomerang may suit you if
- You want found items to stay private, not listed on a public page
- You want guests to sign in, track a claim and get updates without calling the desk
- You want AI matching, shipping and revenue share in the same platform
At a glance
| Feature | Value | Boomerang | Repo |
|---|---|---|---|
| Business model | ValuePartner | BoomerangAnnual venue subscription, with multiple revenue-share opportunities | RepoSubscription plans, with a set number of staff user accounts per location |
| AI item intake | ValuePlatform wide | BoomerangAI turns a simple description and a photo into a logged item | RepoNot listed |
| Matching | ValuePlatform wide | BoomerangAI matching on photos, descriptions, dates, locations and venue context, confirmed by staff and then by the guest | RepoAuto-match lost and found items and claims |
| Guest updates | ValueGuest | BoomerangCo-branded emails at every step, a guest account and Boo, an AI support agent, 24/7 | RepoCustomers can submit a claim from your website |
| Dedicated guest account | ValueGuest | BoomerangA dedicated guest account where guests sign in, manage their claim, take actions and see details. We have invested in it, and we keep investing | RepoCustomers can submit a claim or view available items from your website |
| Dedicated guest app | ValueGuest | BoomerangComing soon | RepoNot listed |
| Friendly, modern UI/UX | ValuePlatform wide | BoomerangA friendly, modern interface for busy venue teams and for guests | RepoNot listed |
| Apple Find MyBoomerang exclusive | ValuePlatform wide | BoomerangTrue Apple Find My integration, approved by Apple | RepoNot available |
Claim fraud protectionMore about this featureScammers sometimes file fake claims for valuables. Boomerang keeps inventory private, verifies the guest email before a claim is accepted, and checks every match twice: staff first, then the guest. Every decision is logged. | ValuePlatform wide | BoomerangStaff and guest double verification, a verified guest email, and private inventory | RepoNot listed |
| Activity feed and audit log | ValuePlatform wide | BoomerangActivity history and audit trail on every item and claim, with who and when for every edit, move and decision | RepoHistory of changes (auditing): who made what updates and when |
| Internal notes | ValuePartner | BoomerangInternal notes with rich text, attachments and pinning on every item | RepoAdd notes and flag claims for follow-up |
| In-built guest messaging | ValueGuest | BoomerangInfo requests from the portal, co-branded emails, and Boo, an AI support agent, 24/7 | RepoNot listed |
| Inventory privacy | ValuePlatform wide | BoomerangPrivate inventory. Guests describe what they lost, and staff and the guest verify before anything is released | RepoYou can let customers view available lost and found items on your website |
| Revenue for the venue | ValuePartner | BoomerangMultiple revenue-share opportunities. Partners on average earn back upwards of 25% of annual contract value every year | RepoNot listed |
| Search and photos | ValuePartner | BoomerangSearchable private inventory, with photos on each item | RepoPower search by keywords, categories and dates, with photos captured from a webcam |
| Locations | ValuePartner | BoomerangOne account across properties, with staff limited by location | RepoOne account manages a single location. Additional locations need separate accounts |
Job by job
Public lists vs private inventory
Repo lets you put a page on your website where customers view available found items or submit a claim. Public lists like that expose your inventory, let people see details and falsely claim items, and are not best practice, especially for wallets, IDs, payment cards and phones. Boomerang keeps inventory private and secure, and matches items through verified claims: guests describe what they lost, and staff and the guest both verify before anything is released.
The guest side of the claim
Repo captures and manages customer claims for your team, with notes and flags for follow-up. Boomerang also gives the guest a dedicated account, where they sign in, manage the claim, take actions and see details, plus co-branded updates and Boo, an AI support agent, around the clock.
Matching and logging
Both can match claims to inventory. Boomerang adds AI item intake from a simple description and photo, venue context such as seat, section, room or flight numbers, and a second check from the guest before anything ships.
Switching to Boomerang
Sign the agreement, join a 30-minute kick-off call and add the claim link to your website. We bulk import your open inventory so the back room is searchable on day one.
What partners see
- On average, Boomerang triples a partner's return rate
- 3x
- On average, Boomerang triples a partner's return rate
- more claims once lost and found goes digital
- 1.5 to 2x+
- more claims once lost and found goes digital
- of annual contract value that partners on average earn back every year through revenue share
- 25%+
- of annual contract value that partners on average earn back every year through revenue share
“Following the Boomerang demo, we were blown away... it had everything that we didn't know we needed.”
Questions
Can guests browse found items in Boomerang?
Public photo galleries expose your inventory, let people see details and falsely claim items, and are not best practice. That matters most for wallets, IDs, payment cards and phones. Boomerang keeps inventory private and secure, and matches items through verified claims: guests describe what they lost, and staff and the guest both confirm before anything is released.
How do you stop the wrong person from getting an item?
Two checks. Your team reviews every match side by side and can ask the guest a question from the claim. Then the guest sees the same details your team logged, like photos and where it was found, next to what they described, and approves or declines before anything ships. Every decision is logged.
Can we bring our existing inventory over?
Yes. We bulk import your open inventory as part of go-live, so the whole back room is searchable on day one and nobody has to log it twice.
How is Boomerang priced?
An annual platform subscription sized to your venues and volume, with every new feature included as it ships. Guests pay fair shipping. Boomerang offers multiple revenue-share opportunities, and partners on average earn back upwards of 25% of their annual contract value every year. Book a demo and we will scope it with you.
How long does go-live take?
Sign the agreement, join a 30-minute kick-off call and add the claim link to your website. Larger rollouts add on-site workshops, SOPs and signage for every location.
About this comparison
Details come from public pages and listings as of November 2026. Products change, so check with each provider for the latest. Spot something out of date? Email [email protected].