Lost something?File a claim →

KeepSafe vs Liff Happens Valet

Liff Happens offers lost and found and a separate prohibited item product called Valet. Both KeepSafe and Valet save guests from giving up an item at the gate. They work in different ways.

The short answer

Liff Valet is a staff-run check-in: at the gate, staff capture a photo and description on a tablet, the guest gets reminders, and picks the item up on the way out. KeepSafe is guest self-serve by QR in under 30 seconds, with staff reviewing later, and the item ships home or waits for pickup.

KeepSafe may suit you if

  • You want no staff time at the line
  • Guests should be able to have the item shipped home
  • You want it at airports, stadiums and theme parks as well as festivals

At a glance

KeepSafe and Liff Valet at a glance
FeatureValueKeepSafeLiff Valet
Check-inValueGuestKeepSafeGuest self-serve by QR on their own phone, under 30 secondsLiff ValetStaff check-in on a tablet with photo and description
Getting it backValueGuestKeepSafeShipped home after a verified payment, or pickupLiff ValetPickup on the way out, found by name search
RemindersValueGuestKeepSafeEmail verification and a payment link once reviewedLiff ValetAutomatic pickup details and reminders
Staff time at the lineValuePartnerKeepSafeNone. Review happens later in a queueLiff ValetA staff check-in per item
Where it worksValuePlatform wideKeepSafeAirports, stadium gates, theme park bag check, festivalsLiff ValetLive events
Dedicated guest accountValueGuestKeepSafeA dedicated guest account where guests sign in, manage their claim, take actions and see details. We have invested in it, and we keep investingLiff ValetNot listed
Dedicated guest appValueGuestKeepSafeComing soonLiff ValetNot listed
Friendly, modern UI/UXValuePlatform wideKeepSafeA friendly, modern interface for busy venue teams and for guestsLiff ValetNot listed
Claim fraud protection
More about this feature
ValuePlatform wideKeepSafeStaff and guest double verification, a verified guest email, and private inventoryLiff ValetNot listed
Activity feed and audit logValuePlatform wideKeepSafeActivity history and audit trail on every item and claim, with who and when for every edit, move and decisionLiff ValetNot listed
In-built guest messagingValueGuestKeepSafeInfo requests from the portal, co-branded emails, and Boo, an AI support agent, 24/7Liff ValetNot listed
Revenue for the venueValuePartnerKeepSafeMultiple revenue-share opportunities. Partners on average earn back upwards of 25% of annual contract value every yearLiff ValetNot listed

Job by job

Speed at the gate

Valet keeps it professional with a quick staff check-in. KeepSafe takes staff out of the moment entirely: the guest grabs a tagged bag, scans and snaps a photo, so the line keeps moving even at peak entry.

Guests who will not come back this way

At airports and multi-gate venues, many guests never pass the same point again. KeepSafe lets them pay to ship the item home, or choose pickup or an authorized pickup person if it cannot ship.

Switching to KeepSafe

We send bags, tags and co-branded signage for each gate, set up the KeepSafe queue and train the team before doors open. It runs on its own or next to Boomerang lost and found.

What partners see

for a guest to drop an item with KeepSafe, by QR on their own phone
Under 30 sec
for a guest to drop an item with KeepSafe, by QR on their own phone
hardware or third-party kiosks to install
0
hardware or third-party kiosks to install
of annual contract value that partners on average earn back every year through revenue share
25%+
of annual contract value that partners on average earn back every year through revenue share

Questions

How does KeepSafe work for the guest?

The guest grabs a tagged bag, scans the QR, enters contact details and a shipping address and snaps a photo, with no app and no account. They keep half of the tear-away tag and move on. Your team reviews items later in a dedicated KeepSafe queue.

Can guests pick up instead of shipping?

Yes. Guests can pick up in person or name an authorized pickup person, and staff record the handover.

What if an item cannot be shipped?

Your team marks it not shippable with a preset reason, and the guest chooses in-person pickup, an authorized pickup person or discard. Anything left unresolved rolls off on your timeline.

How is KeepSafe priced?

KeepSafe is its own product with its own annual subscription, and runs on its own or alongside Boomerang in the same portal. Guests pay shipping. Boomerang offers multiple revenue-share opportunities, and partners on average earn back upwards of 25% of their annual contract value every year.

About this comparison

Details come from public pages and listings as of November 2026. Products change, so check with each provider for the latest. Spot something out of date? Email [email protected].

See KeepSafe at your checkpoint.

A 30-minute kick-off, one link on your website, and you’re live.

Book a demo

30 minutes over Google Meet with someone from our team.

For teams exploring Boomerang for their venue. Looking for a lost item? Start a claim instead.

Add your work email above and the calendar opens here.