Before Boomerang
Lost and found was managed by a police dispatch center, interfering with public duties and creating inefficiencies.
Results
- Raised an already strong 40% return rate by another 20%+
- Went from an entire dispatch center handling lost and found to one person handling 500+ items a month
Most partners prefer to stay anonymous, so this story uses a venue descriptor. Every number is real and comes from the partner or from Boomerang's own records.